Terms of Service

Use of SharpOS

SharpOS is a client dashboard provided for authorized users of SharpHaw clients and related organizations. Users must keep account credentials secure and use the service only for legitimate business purposes.

Client content

Clients retain ownership of the content they add to SharpOS. SharpHaw may process that content to provide the service, support requested workflows, and maintain platform security and reliability.

Acceptable use

• Do not attempt to bypass authentication, permissions, feature flags, or organization boundaries.
• Do not upload unlawful, harmful, infringing, or malicious content.
• Do not interfere with platform availability, security, or other clients' use of SharpOS.

Accounts and organisation access

Users are responsible for keeping credentials confidential and for activity carried out through their account. SharpOS separates organisations and applies role-based access controls; clients are responsible for assigning suitable roles, reviewing membership, and removing access when it is no longer needed.

AI-assisted features

Some features use AI to draft content, support website visitors, generate insights, translate content, or run configured automation steps. AI output can be incomplete or inaccurate and must be reviewed by an appropriate person before publication or reliance. AI output is not legal, medical, financial, or other professional advice. The AI Transparency page explains these features in more detail.

Suspension and security

SharpHaw may limit or suspend access where reasonably necessary to protect the service, investigate suspected misuse, comply with law, preserve the rights of others, or address a security risk. We aim to give notice where doing so is practical and lawful.

Billing

Where billing features are enabled, subscription and payment activity may be processed through Stripe. Client-specific commercial terms may be governed by a separate order form, statement of work, or agreement.

Availability and changes

SharpHaw may update SharpOS, add or remove features, perform maintenance, and take action needed to protect the platform. We aim to communicate material changes through appropriate client channels.

Contact

Questions about these terms should be sent to contact@sharphaw.com or through your SharpHaw account contact.